Help

General Using the Quoter Graphics Audio and Data Master Content

General

Introduction

Welcome to the Next Day Disc Short Run Disc Quoting and Ordering System. Use this systems for short run, fast turn CD & DVD duplication orders. Please note, the quoter is based on 5,2, and 1 day turn times. In most cases, you can save even more money by shopping our most popular packages and allowing for a longer turn time. If you have any questions, please feel free to call us at 800-617-3877, or email us at selfservice@nextdaydisc.com. We're glad to help.

Shipping

We offer three choices for orders:

Prices are based on weight, size and your shipping destination. We cannot ship to PO Boxes, APO, FPO or international addresses. Ground service can take two to seven days, depending on your location. To determine the expected delivery date of your project, make sure to add together both production time and shipping time .

Important: Saturdays, Sundays, and holidays are not considered business days. Our shipping and handling prices include packaging and related labor. We currently do not offer the ability to use your own shipping account for FedEx, UPS, or other carriers.

Returns/Problems

Check your order carefully upon receipt. We guarantee your discs will be free of manufacturing defects. If your discs contain a printing or burning manufacturing defect , please contact our customer service department at 1-800-617-3877. If you feel you have a legitimate return or rework claim, based on manufacturing defects, the product will need to be returned to us for inspection. If we deem the defect is from our manufacturing process, we will remanufacture or refund your order (at our sole option) at no charge to you. No reprints or refunds will be given after 15 days of receipt of an order.

If you upload your master audio or data file to be duplicated, our guarantee does not cover problems with the disc content. We highly recommend mailing in your master for duplication.

Note: CDR / DVDr compatibly with older players - If the discs you ordered do not play or burn on all players, burners, or drives, this is a compatibility issue - not a manufacturing defect. We use top quality, commercial grade CD-R, DVD-R media that we have deemed work well in most, if not all players. But, we cannot guarantee our discs will work on your particular device, especially older players and drives. This is a known fact of any pre-manufactured blank CDr or DVDr.

Copyrights and Intellectual Property Rights

By placing an order for CD or DVD duplication with us, you warrant and represent that reproduction of the source material will not violate the rights of any third party and that you own 100% of the legal rights to copy the intellectual property contained on your master, whether by virtue of ownership of those rights or by ownership of a license from the holder of those rights granting legal permission to have the material reproduced by Next Day Disc. If any of the source material submitted for reproduction is under license from a third party be prepared to submit copies of such license(s) if requested.

You are 100% responsible for the content you deliver to us for reproduction, whether by email, upload or mail-in. Content includes, but is not limited to, data, audio, video, images, text, graphics or other material used in your project, data or print. You are responsible for obtaining any permission for any project submitted to us which may be required from third parties and warrant that your products do not infringe upon the rights of any third party, including copyright, trademark or privacy.

United States Copyright Law states you cannot reproduce other people's copyrighted works (including songs, recordings, movies, photographs and drawings) without first obtaining express or implied permission from the copyright owner or without qualifying for specific exemptions under the law, such as the use of works in face-to-face teaching activities and other specific types of "fair use." Trademark laws prohibit you from using another's trademark or trade name in a way that is likely to cause public confusion or mistake about the product's origin. Some State laws protect people from having their names or likenesses used without permission. COntact your attorney regard federal and state laws if you feel you might be in violation.

Your delivery of content to us includes a representation from you that one, or any combination, of the following is true: (1) you are the owner of the copyright in the content by transfer and/or purchase from the copyright owner; (2) you created the content yourself and own the copyright in the content; (3) you have a direct or implied license from the copyright owner, or an authorized agent, to copy the content; (4) the contents are in the public domain or have been abandoned to public use or are not copyrightable; (5) your use of the contents falls within established exemptions in the copyright law for teachers or uses by government agencies; (6) you have a good faith belief that your use of the content is "fair use" as defined by the copyright laws of the United States.

We have no obligation to monitor any materials that you submit for duplication. You acknowledge and agree that we have the right, but not the obligation, to monitor any submitted materials, and to disclose any information to any third party in order to operate business properly; to protect ourselves and our customers; and to comply with legal obligations or governmental requests. We respect all intellectual property rights and expect everyone who uses our services to also respect them. We are trusting your representations and personal warranty about the content you provide to us as a condition to your using our service. We reserve the right to (a) Refuse any order submitted to us (b) cancel an order or cancel the account of anyone found to violate the intellectual property rights of third parties and (c) to share the submitter's account information with government organizations, law enforcement authorities or other third parties as necessary.

By submitting an order or becoming our customer, you agree to indemnify and hold us harmless and accept responsibility for reimbursing us for any costs, expenses or liability we incur if you use our service in any way that is incompatible with our policies or violates any US Federal, State or international laws.

Using the Quoter

General

Create your quote by clicking on the buttons for the items you want to include in your project. You will also be selecting the turn time of production, (how fast you want us to manufacture it), and the quantity. While you are making your selections, your quote appears on the right side. Shipping fees are calculated based on the weight of the package you are creating.

Choosing Options

Discs - First, select the type of disc you want. If you want a blank CD-R, DVD-R, (you want to burn your data onto the discs yourself), select "no content". If you do not want discs, select "None."

Note: If you are making an audio CD or a data CD-ROM, you will be given instructions in the next step on how to upload music or data content. If you are selecting a DVD, you will automatically be required to mail in your master DVD once you have completed the on-line ordering process, because the file is too large to upload at this time.

Next, on the far top right, "Disc Printing," you need to select the type of on-disc face printing you would like: Full-color on a white disc, or Black text only on a silver disc. The black text only option only works well for text. If you are not ordering discs, you can skip this step.

Next, under "Packaging" select the packaging you want. If you do not want packaging, select "None."

Next, select the type of printed insert you want under "Inserts." All prices include full-color insert printing. Note that some insert options are printed one side or two side. If you do not want inserts, select "None."

If you want to select a bar code option, you will need to select the other components that allow you include a bar code. A bar code is generally placed on the standard Jewel case tray card insert. It is also often placed on the back of a printed Jacket, Eco-Wallet, or Digi Package.

If you want your package shrinkwrapped, select this option.

PrePress Review

We don't proof your project, however we will review it quickly for obvious printability issues. You must submit your artwork in our templates and follow our graphics guidelines and specifications (file type, resolution, etc.). We assume you understand resolution and color options chosen, and that your graphic's computer monitor is calibrated.

If an issue or question is found, you will be contacted and given instructions regarding correcting the issue before production begins, and any related graphics fees.

Here's a list of what you need to make sure is correct on your submitted artwork. This will help you avoid costly mistakes when submitting your order.

  1. Size: Make sure that the document size is correct according to template specifications
  2. Bleed: Make sure your artwork has the correct amount of bleed on all printed elements
  3. Resolution: No less than 300dpi. When using a picture or logo with a lower resolution, the quality of the picture is not going to be good. In some cases you will see a definite pixilation (jagged edges)
  4. Confirm the Bar Code (when chosen) is located on a viewable and appropriate surface
  5. Review color and contrast of fonts used to ensure legibility.
  6. Confirm template layers are not flattened in artwork
  7. Make sure live text and images are within safety margins

You need to double check the following, for we do not:

Turn Time

The projects ordered from this quoter offer three choices of manufacturing production times. 5-Day, 2-Day, and 1 Day. Some package combinations are not available for 1-Day manufacturing production turn time. Certain restrictions apply, depending on the receipt of all components, and if we deem them production ready or not. If you are mailing in a master, we can not start manufacturing until it is received and inspected.

Manufacturing production turn times are quoted in business days. Holidays are not considered business days. Turn times include production and packaging time only. To determine the expected delivery date of your project, please add together both production and shipping times.

The day we receive your materials to produce your order is considered "Day Zero", if all material are received by us by 3:00 pm. If received after 3:00 pm, the following business day will be considered "Day Zero"

Quantity

Our simple quoter offers quantities of 100, 200 or 500 discs. If you need a different amount, please call our customer service department at: 800-617-3877

Pricing

All pricing is subject to change without notice. If we fine an error with our quoting system and the price is different than you were quoted, we will contact you and give you the option of paying the difference, or cancel your order.

Graphics

Doing your own design

Please use our templates and follow our graphics specifications guidelines. It is best to convert your RGB clors to CMYK, for we print from a CMYK file. Save your artwork as a PDF.

Bleed, trim, safety and fold lines

We do the design

If you feel uncomfortable with your own graphic design abilities, please feel free to call our customer service department to discuss us doing your graphics for you. We have designed thousands of CDs and DVDs, and we take pride to making you look the best you can!

Proofing

When you upload or submit your artwork, we will email you a PDF proof prior to beginning manufacturing. Please make sure the email address you use in your account profile is the best and fastest way to contact you. We can not be responsible for delays caused by awaiting your email reply.

Mailing in your graphics

Copy your art files to a CDr or USB drive and mail it into the address below, attention "Your Name & Order#". Please clearly name each file as what it is. If possible, include a print out of the art for references. Remember to include the art for all components that are to be printed - The disc face, the case cover, back tray, etc, as applicable. We strongly recommend you send your art as high resolution .pdf files.

Send to:

Next Day Disc
Att: Order# (your number + your name)
68 Stiles Rd, Unit E
Salem, NH 03079

Audio and Data Master Content

General

DVD masters MUST be mailed in.

CD Audio, CD Rom Masters are highly recommended that you mail in to our facility as well. Check your content carefully, inspect for physical defects, and play your master to confirm it is exactly how you want it. Do not send us your only master! Making a several safety back-ups is standard industry practice.

If you would like to send your master via upload, use our "upload drop box". We highly recommend making an ISO-9660 image file. An ISO-9660 image file is an exact representation of a CD or DVD, including the content and the logical format. The most common use of an image file is to write it to a blank CD-R or DVD-R, resulting in an identical copy of the original disc...

Mailing in your master

Send to:

Next Day Disc
Att: Order# (your number + your name)
68 Stiles Rd, Unit E
Salem, NH 03079

Creating master CD for PC users, using Nero

(It is recommended that you use the free trial of Nero 9 if you have an earlier version of Nero. If using Nero 9, skip to step 5 )
  1. Go to www.Nero.com
  2. Click on the "free Trial" tab.
  3. Click "Download" under "Nero 9- Reloaded Trial"
  4. Follow instructions to download.
  5. Insert master CD to be duplicated into CD/DVD drive.
  6. Open Nero 9
  7. Select "Back up"
  8. Select "Copy entire CD"
  9. Skip over design page by clicking "Next"
  10. Select "Image Recorder" as destination drive.
  11. Click "Copy" button.
  12. Name file with band name and cd name EX. BAND NAME-CD NAME and choose destination folder.
  13. Save
  14. Open Internet Explorer
  15. Enter Http://dropbox.yousendit.com/SuperdupsFileUploader (Case sensitive) for the address, press enter
  16. Follow intsructions on webpage
  17. Enter Band name and CD name as subject.
  18. Select the file you copied in Nero
  19. SEND IT!

Creating master CD for Mac users, using Toast Titanium

  1. Insert master CD to be duplicated into CD/DVD Drive.
  2. Open Toast Titanium
  3. Click the "Copy" tab.
  4. Select "Disc Copy"
  5. Select your CD from the "Read From" drop down.
  6. Click "Save as Disc Image" in the lower right hand corner.
  7. Use the name of you band and cd name to save as Ex. Band name-CD name.
  8. Use your desktop as save destination
  9. Click "Save"
  10. Open Safari
  11. Enter Http://dropbox.yousendit.com/SuperdupsFileUploader (Case sensitive) for the address, press enter
  12. Follow intsructions on webpage
  13. Enter Band name and CD name as subject.
  14. Select the file you created in Toast Titanium
  15. SEND IT!

Creating master CD for Mac users, using Disc Utility

  1. Insert master CD to be duplicated into CD/DVD Drive.
  2. Open Finder > Applications > Utilities > Disc Utility.
  3. Click File > New > Disc Image From Folder
  4. Under "Devices" Choose Master CD
  5. Click "Image"
  6. Save As Band Name and CD Title Ex. Band Name - CD Name.
  7. In the "Where" Field choose "Desktop"
  8. For Image Format choose DVD/CD Master
  9. Use no encryption.
  10. Click "Save"
  11. Open Safari
  12. Enter Http://dropbox.yousendit.com/SuperdupsFileUploader (Case sensitive) for the address, press enter
  13. Follow intsructions on webpage
  14. Enter Band name and CD name as subject.
  15. In the "Enter Message field" List track number followed by track name followed by the pause between that song and the next,(enter .00 for no pause) Ex. 1- The Red Death- .03 2-Deadbolt- .01 3. So Strange I remember you - .00
  16. Select the image file you created in Disc Utility
  17. SEND IT!

Uploading your master

Note: 2GB maximum file upload. DVD discs great than 2GB will need to be mailed in to our facility.

You have two options to upload your CD or DVD master. Create and upload your "whole disc" as an .iso file of your whole disc, or create a folder of your individual tracks or data files, zip it, and submit via upload.

Audio - Individual track upload - Audio files are only accepted as .wav or mp3 files. Clearly name each track with track # and song name.

We will not add nor remove space between tracks. All space between tracks is part of the file supplied for the track. If you want space between each song, include the space when you master your disc. Place the space on the end of the previous track when you create it. We will recreate your song order as you numbered the file names.Ex:

  • Track 1, Song name
  • Track 2, Song name

Note: If you do not provide the blank space post song length, we will use our default 0 second space. CD text will not work for individual track upload. If you have a disc with CD text and other meta data, create and upload it as an iso file described above.

All .wav files must be uncompressed 16-bit 44.1 KHz stereo files only. All .mp3 files must be encoded in stereo with a non-variable bit rate from 128-320 kb/sec.